At 42bet Casino our goal is to make your gaming experience enjoyable and exciting, but we fully support the principle of responsible gambling and believe this form of entertainment should be practised with moderation and awareness.
We recognise the existence of gambling disorder, a condition associated with a strong dependence on gambling, difficulty limiting the money or time spent gambling, and which can cause harmful consequences not only for the player but also for those close to them.
That is why we provide tools that limit, reduce or stop our members' gambling activities at their request. Indeed, each player has the possibility to:
- Choose to suspend gambling for a specified period.
- Set a limit on the amount of money that can be deposited on a monthly, weekly or daily basis.
A request to lower a deposit limit or to freeze an account will be actioned upon receipt. However, to increase a deposit limit a 7-day period is required. It is important to note that our staff have no control over these limits, which means they can only be changed or removed by the player.
When in doubt, consider asking yourself these questions:
- Have I tried to cut down or stop gambling and failed?
- Do I bet more and more money to achieve the same level of excitement?
- Do I hide from my relatives the fact that I gamble, or how much time and money I spend on it?
- Has gambling ever compromised or broken a relationship with someone close to you?
If you answered Yes to most of these questions, it may be time to consider using our tools to limit your play or to seek help, which is not a sign of weakness but rather a sign of strength and wisdom.
Our team is also available if you would like to speak with us about any gambling-related issues. We will listen without judgment and do our best to provide all possible solutions and assistance. Please feel free to contact us via live chat or by email at [email protected].
